Teacher Nelly
On the way out of Costco the other evening, I bumped into Teacher Nelly, the world’s greatest preschool teacher, who was Eli’s first teacher and then Kai’s first teacher. Nelly is passionate about her program; she’s been teaching preschool for over 20 years (which seems impossible, since she looks like she’s under 30). Why teach preschool that long? Because it’s what she really loves, and because she believes those pre-K years are not just precious but also Big Ones for developing minds.
We fell in love with her when Eli was in her class, and then we feel even deeper when she had Kai. Kai, it turned out, had an anxiety disorder called selective mutism, and though she was a chatterbox at home she did not utter a single word the entire school year.
Nelly had never heard of selective mutism before Kai came along, but she was determined to learn all she could and do everything possible to help Kai thrive. She started an SM file for herself and a duplicate file for us; nearly every time we saw her she’d found a new article or resource. She was so involved and so loving, and she longed with all her heart to see Kai smiling, talking and laughing as we promised she did all the time at home.
We wanted her to see it, too.
So we invited her to Taavi’s birthday party that January, the kind of boisterous family affair where you’d typically find Kai zipping about in characteristic “home” mode: joking, dancing, leaping on furniture – and talking, talking, talking.
Back to our experiment:This seemed like a logical thing to try. And sure enough it’s considered a treatment technique, referred to in the psych world as stimulus fading.
Or is it the opposite of stimulus fading? I think stimulus fading generally involves having a person or thing that stimulates the desired behavior present in the setting where the child is mute (which would get the child to speak in that setting), and then gradually removing that stimulus. We’d tried that already: I’d hang out in the classroom and play with Kai and the other kids, or let her sit on my lap at story time, or I’d read a book to all the kids. It had only the slightest effect. Kai would cling to me, and when she wanted to tell me something, she’d pull me head down to her mouth and hiss into my ear. If another child her voice, he’d perk up and call out, “Kai talked! I heard Kai talk!” and she’d bury her face in my chest. She played happily with the other students every day, by the way, and considered them her friends. She just wouldn’t talk to them.
It was a fascinating night. When Kai first saw Nelly, her beloved teacher, her eyes lit up and oh, man, you could tell she wanted to impress her. But she couldn’t do it. We all tried so hard to act natural, to not put her in the spotlight. Nelly was eager to hear Kai's voice, but she mingled with the rest of us and let Kai wander off.
Eventually, Kai found herself sitting on my sister’s lap. My irresistibly funny sister, who can turn any of my kids into their silliest, happiest selves. Kai forgot about Nelly and started playing with my sister; from across the room, Nelly snuck a few peeks. Kai saw her once or twice and quieted to a whisper.
But she couldn’t resist the lure of Nelly for much longer – not in this setting where she was so used to being her uninhibited self. She inched toward her teacher, looked her in the eye, climbed onto her lap. Nelly started asking questions about letters and sounds and words, and Kai was dying to let her know how smart she was. There was such a struggle going on inside her.
When she could bear it no longer, she began to answer. One word answers at first, clipped and nervous. Nelly controlled her excitement and encouraged Kai with snippets of praise and new questions: “Oh, you’re so smart! Wow. Do you know what this says?”
Bit by bit, Kai loosened up. The floodgates opened a little at a time, until they were swung wide and Kai’s enormous personality flooded forth. She wasn’t just talking to Nelly, by the end of the night, she was manic, telling her everything she could think of to tell, showing off with bad jokes and physical comedy, dragging her downstairs to show Nelly her bedroom, pleading with her to Not Leave because we had plenty of surfaces where she could sleep for the night.
When Nelly, exhilarated and exhausted, had to go home, we had to pry Kai off her. Hugh and I apologized for Kai swinging so far in the opposite direction, but Nelly's eyes glowed with satisfaction. “I can’t wait to see what happens in class tomorrow!”
Well, guess what? The next day in class, Kai looked at Nelly more directly but otherwise was her usual mute-at-school self. She still couldn’t speak there, at the place where everyone knew her as Kai, The Girl Who Does Not Talk. Where kids jumped up and down and pointed if she let her voice rise when greeting me in the afternoons. Where everything was just fine if she stayed in her silent little bubble.
But something had changed.
That summer, she went to camp at the Berkeley YMCA (Y camp stories of gratitude abound!), and she exhibited some SM symptoms but did talk to the other kids. She had trouble responding to direct questions from the counselors, but she added some speaking to her communication repertoire, even with the adults. And over the course of the summer, it became easier and easier for her to talk.
At the end of the summer, we arranged a sort of play-date with the two kindergarten teachers at the school she’d be going to, so she made friends with them before the school year started. That helped her start kindergarten shy but not SM-anxious, and she's been blossoming ever since, to say the least.
In the Costco parking lot, I gave Nelly a big hug. It’s impossible to say how much of a difference she made; maybe this was just the natural progression of things for Kai. But she was so good and kind and patient with Kai (despite the SM symptoms that make a child seem rude and obstinate), cared so much, and shared so much love with our family that I can never thank her enough.









